Refund policy

7. RETURNING PRODUCTS

7.1 How to tell us about problems:  Please contact us if you have any complaints about the Product or questions about returns.

7.2 Returning Products:  If any Product doesn’t correspond with what you have ordered, or you believe it was delivered to you in a damaged or spoiled condition, please contact us soon as possible following delivery. We may require photographic evidence and/or a sample of the damaged or spoiled Product. If we agree that any Product was incorrectly delivered, or delivered to you in a damaged or spoiled condition, then we will either refund the value of the Product by crediting your payment card, or replace that Product where replacement is possible.

7.3 Product recalls:  In the event that we initiate a recall of any Product, you will provide all reasonable and timely assistance to us to enable us to comply with our regulatory obligations with respect to that Product.