The warranty covers manufacturer defects within the warranty period. The warranty is 3 years with the VOLCANO MEDIC and 2 years with the MIGHTY MEDIC. Defects due to normal use or wear are not covered by the warranty. Parts subject to wear such as batteries, screens, and similar are excluded from the warranty.
The warranty will be valid for any original STORZ & BICKEL Vaporiser, regardless of where it was purchased. The warranty is provided directly by Storz and Bickel in Germany. Please visit your original place of purchase or visit the Storz and Bickel site directly for information on how to make a warranty claim.